For owners who’d rather focus on their business than maintain their website. The best websites feel like nothing. Pages load fast, forms work, updates happen, and you haven’t thought about any of it in months, because someone is responsible for all of it. Here, that someone is us: your site hosted, kept fast and current, changed when you ask, and looked after by people who already know it. Webflow, Shopify or WordPress, whether we built it or not.
Channel Partner
Claude Partner
Fast pages, current software, changes made when you send them, and a real person when you need one. Four jobs, handled in the background, so the only thing you notice is that nothing goes wrong.
Your site runs on infrastructure serious businesses use at scale, and we manage the layer on top: the domain settings that point your address at your site, the security certificate behind the padlock, daily backups, and round-the-clock monitoring, so a problem gets caught before a customer finds it.
In week one we record how fast your site loads. From then on it’s checked against Google’s own scores, and if a page starts slipping we catch it and fix it, with the before-and-after numbers in your report. Fast sites keep the customers slow sites lose silently. (Performance monitoring: Standard plan and up)
Outdated software can leave a site exposed to known vulnerabilities. Software updates, security fixes and certificate renewals happen on the cadence your plan sets. The invisible maintenance that keeps everything working, done without you asking. (CMS/plugin updates: Standard plan and up)
A price update, a new team photo, a seasonal banner, a landing page tweak. Send it in, and it’s handled and confirmed by someone who already knows your site, with content hours in your plan to cover it. Anything bigger gets a quote first, so your invoice never surprises you. On Premium and Enterprise, your requests go to the front of the line.
That’s the product. In our clients’ words: it’s just handled.
Website care is part of an ongoing client relationship. Setsail hosts most of its own clients’ websites. NovaDent Labs is one example on the record: a dental lab we’ve worked with since mid-2025, on a retainer that names continuous website care and hosting as a standing service line, alongside SEO and email.
Webflow and Shopify provide the infrastructure beneath your site, while your content, integrations, performance and backups still need an owner. WordPress can apply updates automatically, and the hosting provider may manage some services; your written care plan defines what Setsail is responsible for and what remains with the platform.
Whether we built your site or you’re bringing one to us, here’s what the first 90 days look like. After that it just keeps going, month to month.
DAY 1 — where every project starts
If we built it, your site is already with us. If it lives elsewhere, we copy and test the site on the new setup before the switch. The handoff plan sets out the timing, checks and any expected interruption.
WEEK 1
How fast it loads, how often it’s up, how secure it is, and a full backup taken. From here on, every improvement has a number next to it.
WEEKS 1–2
Software updates, security patches and speed checks happen on a set cadence, not when someone remembers. This reduces exposure to known vulnerabilities while keeping changes on a documented schedule. (CMS/plugin updates: Standard plan and up)
MONTH 1
What was fixed, what shipped, and how your site is doing, in plain language. Two minutes to read, and you know your site is fine. (Standard plan and up)
ONGOING
A price update, a new photo, a landing page tweak: send it in, and it’s handled and confirmed, with content hours in your plan to cover it. No backstory, no developer hunt.
EVERY MONTH AFTER
Fast, current, backed up, and answered when you need someone. The only thing you notice is that nothing goes wrong.
A live portal, a monthly report from Standard up, or a quick message when something’s on your mind. However you like to work, we’ll match it.
A request goes into your portal or a quick message our way, whichever you prefer, and it’s logged the moment it lands.
Every fix, update and content change ships dated in your portal, so “is anyone working on this” is never a real question.
Every backup is dated in your portal, so you always know how recent your restore point is.
Uptime, incidents, response time, and what shipped, in one five-minute read (Standard and up).
It starts with a Growth Strategy call. 30 minutes, free.
Your site isn’t handed to a rotating support desk. Here’s exactly who looks after it, and what they already know about it.
✓ Your account manager: your main point of contact. Sends your monthly report and always knows where things stand.
✓ Your support developer: the person hands-on with your site: updates, fixes and your change requests.
✓ The people who built your site: when Setsail built it, the same team looks after it. Nothing needs rediscovering when something needs fixing.
Monitoring and scheduled maintenance keep the team informed about your site. When an incident or security update needs attention, we investigate and explain the next step. Response commitments follow your written plan.
Explore a selection of client websites. Hosting, ongoing care and content changes are agreed in each client’s written plan, with responsibilities matched to the site’s platform.
In their words · Reviews ★★★★★
From political campaigns to nationwide rebrands and massive product launches: an in-house team that moves fast and delivers, across North America and worldwide.
“If I have a client who needs something up in three weeks, you guys will just do it… I never hear no, or ‘it can’t be done’.”
Theodora Jean
Founder & CEO, Coldwater Communications
“Everything that Setsail has designed for us, we try to incorporate that now in all of our presentations, including investor materials.”
Dorthy Cheng
Executive Assistant, CleanDesign
“You made yourselves part of Charlo. You made yourselves part of my story.”
Lia Psomiadis
Founder, Charlo
“We changed our direction of our business and Setsail has been matching that pace each and every time that we made that adjustment.”
Blake Voyer
Microworks Handyman
“I’ll immediately hear from somebody… It’s just handled. It’s just white glove considerate handled without a white glove price tag.”
Melanie Clarance
Co-Founder, AetherEV
“Creating a real strategy with KPIs that aren’t out of touch… this isn’t a pie in the sky story, this is an actionable work plan.”
Lucas Ens
Economic Development Officer, City of Prince George
“We’ve been working with Setsail for 7 years for all our marketing materials, website design, product design, videos, photos. They’ve been great. Responsive, responsible, great materials.”
Larry Knurik
VP Logistics, GVA Brands
“It’s been really easy, smooth, and it’s been a great time, and I’d recommend it to anyone.”
Antonio Zivanovic
Founder, ElektraFi
“Tom and Jason are a thrill to work with… The direction and strategy that they bring to the table is top notch.”
Gordon Lai
Surface 604
“If you’re looking for a marketing team that really gets it and delivers outstanding results, Setsail Marketing is the way to go.”
Sam Atakhanov
Founder, DŌST Bikes
Every plan includes the live dashboard and month-to-month terms, and Standard and up add the monthly report. No lock-in, nothing to renew.
Basic
$99/mo
For a site that just needs to stay up and backed up.
What’s included?
Month-to-month. No setup fee. Doesn’t include: CMS core or plugin/theme updates. Add Standard if you want those patched for you.
Standard
$249/mo
For a site that also needs to stay current.
What’s included?
Month-to-month. No setup fee.
Premium
$499/mo
For a site that needs more hands-on time.
What’s included?
Month-to-month. No setup fee.
What’s included depends on the plan you pick.
Built for a live site with real traffic on it, something worth protecting. No site yet? Start with our Website service, and come back when there’s something to keep running.
30 minutes, free.
Start with a call. We’ll look at what’s hosting your site today, what it’s missing, and what it would take to hand it to us, and you’ll leave knowing where the real risk is.
Before the call, we run a quick check on your current hosting and backups, so we arrive already knowing your starting point.
On the call, we’ll walk you through:
Bring your login access if you have it. We’ll bring the checklist. No commitment required.
Not ready for a call?Send us your details and we’ll send you a free check on your current hosting and backups, straight to your inbox.Straight answers, in writing. If yours isn’t here, bring it to the call.
Setsail Marketing
Vancouver + Beaverton, OR
