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No Fear Counselling

Building trust with a strong brand for a Counselling company, enhancing UX, accessibility, and significantly increasing appointment bookings & engagement.

We focused on making No Fear Counselling’s valuable services easily accessible, ensuring a seamless user experience for everyone seeking professional help.

Year:

2022 - Present

Industry:

Professional Services

Destinations

Client:

No Fear Counselling

Projects Completed

User-Friendly Web Design & Development

We developed a clear, navigable website with a focus on Vancouver web design, ensuring ADA compliance and enhancing SEO.

Branding & Visual Identity

Our branding overhaul introduced welcoming visuals and a comforting color palette to make the website feel more approachable.

Marketing Strategy & Automation

We streamlined client paths to booking sessions with strategic placements of calls-to-action, increasing appointment bookings effectively.

Services Delivered

Branding
Marketing Automation
UX/UI
Web Design
Design System

Challenge and Solution

We faced the challenge of an overly complex website that deterred users. By adopting a streamlined approach to information architecture and integrating effective SEO strategies, we crafted a platform that not only meets compliance standards but also makes finding and booking counselling sessions straightforward.

Results

The new website architecture led to a dramatic increase in user engagement and session bookings, demonstrating our effectiveness in customer engagement solutions and strategic marketing planning. Our efforts have established No Fear Counselling as a beacon of mental health support, embodying trust and ease.

Next Project
Surrey Connect