Marketing with a 100% money-back guarantee — results in 90 days, or your fees back

If your first 90 days with us don’t produce results, we refund 100% of our fees. Paid ads, SEO, email, outbound and conversion optimization.

Setsail strategist walking a client through a 90-day plan

The short version → Setsail’s guarantee covers our monthly paid ads, SEO, email, outbound and conversion optimization plans.

  • Before we start, we record where you are today.
  • If your first 90 days don’t produce results, you get 100% of our fees back.
  • Ad spend you pay to Google or Meta isn’t part of the refund. That money never came to us.
  • We never guarantee rankings or a first-page position.

Most agencies get paid for effort. We stand behind ours.

If you’ve paid an agency before, you know the pattern: strategy decks, meetings, a monthly report, and no clear answer to “where are the leads?” We work the other way round. Before you pay for delivery, we show you the potential, sourced from your own market. Then we agree on the scope, the timeline and the price before any work starts. If your first 90 days with us don’t produce results, you get a full refund.

A Setsail strategist and a client reviewing a plan together

How our money-back guarantee works, in four steps

  • Strategist and client agreeing a target on a whiteboard

    Step 1

    Find out if we’re right for you

    Tell us about your business on a free 30-minute discovery call. We’ll listen, ask questions and give you an honest answer about whether we can help. If we’re a fit, we’ll build your Growth Strategy: a clear look at your market, how your customers choose and what your budget could achieve, backed by research. The fee goes toward your first invoice.

  • A fixed 90-day plan: foundations, build and launch, then optimise and report, from day 1 to day 90, at a fixed scope and price

    Step 2

    Know exactly what you’re getting

    Before we start, you’ll know what we’ll do, when we’ll do it, what you’ll invest and how much we recommend spending on ads. We’ll also record your starting numbers so you can see the progress we make.

  • Live dashboard showing projected and actual results

    Step 3

    See what’s working— and what needs to change

    Open your client portal to see live dashboards for the channels in your plan. You’ll know what’s happening, what we’re testing and what comes next. When something doesn’t work, you’ll see that too, along with what we’re doing about it.

  • Results review meeting at Setsail's Vancouver office

    Step 4

    Get results in 90 days, or get your money back

    At day 90, we’ll review your results together and compare them with where you started. If your first 90 days haven’t produced results, you’ll get a full refund, paid within 30 days.

Guaranteed SEO, measured by growth, not a ranking

Anyone who promises you the #1 spot on Google is guessing. Google decides rankings, not agencies. What we can stand behind is growth. Before we start, we record your traffic from Google, your rankings and your site’s authority. If there’s no growth in your first 90 days, you get a full refund.

See our SEO services →
Setsail SEO specialist reviewing a client's search performance report

Who this guarantee is for

There’s a discovery call first, because not everyone’s a fit. The guarantee works when we run the work and can measure the results.

A TQ Construction monthly social results report, on a MacBook Pro resting on an orange velvet chairTQ Construction

A good fit if you:

  • ✓ Own or run a business that has paid an agency before and couldn’t see what it got
  • ✓ Have a proven offer and a margin that can carry marketing
  • ✓ Want to know the scope and the price before anything starts
  • ✓ Need to explain the decision to a partner or a finance lead

Not a fit if you:

  • ✗ Are an early-stage business still proving your offer in the market
  • ✗ Want to choose an agency on the lowest price alone

What the guarantee covers, and what it doesn’t

The guarantee holds when the plan runs the full 90 days, our access stays open, and the ad budget we agreed is funded.

Covered

  • Monthly paid ads
  • Monthly SEO, including GEO and Digital PR
  • Monthly email marketing
  • Monthly outbound
  • Monthly conversion optimization

Not covered

  • Rankings, first-page positions or anything else Google controls
  • Your ad spend, which you pay to the ad platforms
  • Social media and one-time projects such as websites and video

10 Years in Business$100M+ revenue generated500+ clients

  • B Corp Certified
  • Google Partner
  • Meta Business Partners
  • OpenAI
    Channel Partner
  • Anthropic
    Claude Partner
  • Shopify Partners
  • Clutch, rated 4.9 out of 5

Monthly plans the guarantee covers

Fixed prices, published. Every plan is month to month and comes with the same money-back guarantee.

  • A search query leading to a client's page

    SEO – with a money-back guarantee

    Technical fixes, local SEO, commercial pages rewritten in full, earned links and a live dashboard

  • A paid ad campaign by Setsail Marketing

    Paid ads (Google or Meta) – with a money-back guarantee

    Your Google or Meta account run for you, with your ad spend billed separately

  • An email campaign by Setsail Marketing

    Email marketing – with a money-back guarantee

    Two campaigns and one flow email a month

Your ad spend is billed separately. Full plans and what each includes are on the pricing page.

See every plan and price →

In their words · Reviews ★★★★★

Trusted by 500+ businesses in Canada and the US

From political campaigns to nationwide rebrands and massive product launches: an in-house team that moves fast and delivers, across North America and worldwide.

“Everything that Setsail has designed for us, we try to incorporate that now in all of our presentations, including investor materials.”

Dorthy Cheng

Executive Assistant, CleanDesign

“You made yourselves part of Charlo. You made yourselves part of my story.”

Lia Psomiadis

Founder, Charlo

“We changed our direction of our business and Setsail has been matching that pace each and every time that we made that adjustment.”

Blake Voyer

Microworks Handyman

“I’ll immediately hear from somebody… It’s just handled. It’s just white glove considerate handled without a white glove price tag.”

Melanie Clarance

Co-Founder, AetherEV

“Creating a real strategy with KPIs that aren’t out of touch… this isn’t a pie in the sky story, this is an actionable work plan.”

Lucas Ens

Economic Development Officer, City of Prince George

Watch Video
“We’ve been working with Setsail for 7 years for all our marketing materials, website design, product design, videos, photos. They’ve been great. Responsive, responsible, great materials.”

Larry Knurik

VP Logistics, GVA Brands

“It’s been really easy, smooth, and it’s been a great time, and I’d recommend it to anyone.”

Antonio Zivanovic

Founder, ElektraFi

“Tom and Jason are a thrill to work with… The direction and strategy that they bring to the table is top notch.”

Gordon Lai

Surface 604

“If you’re looking for a marketing team that really gets it and delivers outstanding results, Setsail Marketing is the way to go.”

Sam Atakhanov

Founder, DŌST Bikes

Questions about the 100% money-back guarantee

Book a Growth Strategy call
A Setsail Marketing team member at his desk in the studio

Setsail Marketing

In‑House Team
100%
Years In Business
10
  • GooglePartner
  • MetaBusiness Partner
  • OpenAIChannel Partner
  • AnthropicClaude Partner

Vancouver + Beaverton, OR

How does the 100% money-back guarantee work?
Before we start, we record where you are today in your 90-day plan. You see progress on a live dashboard the whole way. At day 90, we review the results with you. If your first 90 days haven't produced results, you get a full refund.
Do you offer guaranteed SEO?
Yes, on growth, not on rankings. No one can promise you the #1 spot on Google, and we never do. If your traffic from Google, your rankings and your site's authority don't grow in your first 90 days, you get a full refund of your SEO fees.
Is this performance-based marketing?
Not in the usual sense. You pay a fixed monthly price for the work, written into your plan before we start, rather than a fee that rises with your results or your ad spend. What's performance-based is the guarantee: if your first 90 days don't produce results, you get a full refund.
Is ad spend included, or do you take a percentage of it?
Not on most plans. You pay for the work, with your ad spend billed separately. E-commerce accounts above a set ad-spend threshold pay a percentage of spend, and that percentage is written into your plan before anything starts.
What isn’t covered by the guarantee?
Rankings or any position Google controls. The ad spend you pay to Google, Meta or LinkedIn. Social media and one-time projects such as websites and video.
What do I need to do?
Run the plan for the full 90 days, keep our access open, reply to our requests within 5 business days, fund the ad budget we agree and pay invoices on time.
Is the discovery call free?
Yes. The discovery call is 30 minutes and free to book, with no obligation. If we're a fit, the Growth Strategy itself (our sourced read of your market) starts with a deposit, credited in full against your first month. The strategy is yours to keep either way.
Am I locked into a long contract?
No. Plans run month to month, with 30 days' notice to cancel.

Book a Growth Strategy call

30 minutes, free.

A free 30-minute discovery call. Tell us about your business and your goals. We’ll tell you plainly whether we’re a fit, and how the guarantee would work for you.

10 years · $100M+ revenue generated · 500+ clients

Before the call, we run a 200+ point audit of your full online presence, so we arrive already knowing your starting point. On the call, we’ll walk you through:

  • What we found and what it means for your business
  • Where your competitors are outperforming you
  • Your top priorities — what to fix first

Bring your goals and challenges. We’ll bring the data. No commitment required.

A man in a green shirt talking to camera, mid-gesture, in a softly lit roomNot ready for a call?Get a free digital audit covering your website, search visibility, competitor ad activity and conversion setup.
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See what’s costing you leads. We run a 200+ point audit of your website, search visibility, competitor ads and conversion setup, then email you what to fix first.

Your details are used to build your audit and share it with you. We do not share or sell your information.