Secrets to High-Quality Leads: A Podcast on Proven Digital Marketing Agency Strategies
Discover actionable strategies from Setsail Marketing, Vancouver’s top digital marketing agency. Learn how to generate high-quality leads with expert PPC, SEO, web development, and full-funnel marketing solutions.

Jason Atakhanov
10 min
July 15, 2025
Every marketer and digital marketing agency wants more leads, but not just any leads—quality leads that convert and drive real results for your business. In this deep-dive blog, we decode the actionable frameworks behind lead generation, qualification, and full-funnel marketing so you can fill your pipeline with prospects that actually move the needle.
Why Lead Quality Matters
Not all leads are created equal. Chasing the wrong prospects wastes your team’s time, burns your ad budget, and can create friction between marketing and sales. That’s why understanding and improving lead quality is at the heart of every successful marketing strategy and performance marketing campaign.
What Is a Quality Lead? (MQL vs. SQL Explained)
A quality lead is a prospect that aligns with your ideal customer profile and is likely to convert and bring value to your business. In the world of digital marketing services, two key concepts are essential:
- Marketing Qualified Lead (MQL): This is a lead who meets your marketing criteria—think demographics, engagement, and intent. The MQL is essentially the ideal “hand-off” from marketing automation to sales.
- Sales Qualified Lead (SQL): After being vetted by sales, an SQL is a lead with clear buying intent and a strong fit with your offering.
Your marketing strategy should be designed to consistently produce MQLs that seamlessly become SQLs, driving higher conversions and ROI for your business.

Real-World Lead Generation Examples
Take the plumbing industry: a quality lead is someone who needs a plumbing service now or is planning an installation. These are need-based, high-intent opportunities versus time-wasting inquiries from people just “shopping around.”
Or consider automotive sales: engaging a buyer who wants details about the right make, model, and color is far more valuable than chasing down someone whose preferences don’t align with available inventory. Effective qualification means separating the window-shoppers from the real buyers.
This applies to any business—whether you’re an ecommerce website development company, a web development agency, or a content marketing services provider.
Why “Any Lead” Isn’t a Good Lead
The myth that “any lead is a good lead” can cripple your agency’s efficiency and effectiveness. Not every inquiry has conversion potential—or is a fit for your offering. Instead:
- Focus resources on leads that match your marketing services and offer.
- Build qualification rules that filter out time-wasters using your marketing automation or CRM.
- Understand the risk of being too exclusive (more on that later).
When (If Ever) Should You Pursue Low-Quality Leads?
Sometimes, “lower quality” leads are inevitable—maybe a mismatch in color for a car or a price that doesn’t fit the buyer’s budget. While these shouldn’t be your main focus, having processes in place to assign the right level of follow-up can ensure no opportunity slips away unnecessarily. Be strategic: prioritize high-fit leads but have a path for nurturing or redirecting those on the margin using lead nurturing tactics, remarketing funnels, or email automation.
The Risks of Being Too Picky
It’s tempting for a marketing firm or advertising agency to only pursue “dream leads,” but being overly strict can alienate potential customers.
Your lead qualification criteria should be tightly tied to your business strategy—and reviewed regularly to ensure you're not missing hidden opportunities.

Best Practices: MQL to SQL Handoffs
Misalignment between marketing and sales is one of the biggest pitfalls in lead management. Ensure:
- Clear criteria for what qualifies as an MQL and SQL
- Routine feedback from sales on lead fit
- Fast, efficient handoffs with context provided—ideally via your CRM system
- Debrief conversations when leads are rejected—Why do they feel the lead isn’t a fit?
Sales and marketing are “siblings”—they need to collaborate, debrief, and tweak processes together for best results.
Common Pitfalls in Lead Qualification
Marketers often waste time and budget by:
- Chasing the wrong metrics: Optimizing for “begin checkout” or page visits instead of actual conversion intent.
- Landing page missteps: Poor CTAs or forms can attract unqualified leads at the wrong moment. This is where a good website development company or web development agency adds value.
- Changing what works too quickly: Don’t “fix” campaigns that are working just because of short-term noise. Give your frameworks time to deliver results.
Optimizing Targeting and Creative
Getting lead quality right means:
- Nailing your marketing strategy first—then executing with precision
- Creating primary campaigns for your core personas, and secondary or tertiary campaigns for secondary audiences like gift-buyers or influencers
- Using PPC agency tactics and targeted keywords in Google Ads to drive high-intent traffic
- Reviewing your audience research regularly to avoid overlooking new buying patterns
Remember: You can do marketing “80% right and get it 100% wrong” if you narrow your focus too much or forget to adapt your messaging for all relevant buyer segments.

How Often Should You Review Lead Quality?
- Daily: Quick optimizations and account-level checks
- Weekly: Touch-base with clients on lead quality
- Quarterly: Formal review of metrics and qualitative lead fit
Once you find the formula that works, don’t over-focus on quality, but be nimble—if conversions or feedback dip, it’s time to revisit your lead processes. Communication is vital: ensure your clients and team share information about shifts in buying behavior, market trends, or anything that could impact lead quality.
Closing the Loop: Sales & Marketing Alignment
The best digital marketing agencies close the gap between marketing and sales. Even the best-qualified leads can be lost to human error or lack of disciplined follow-up—so don’t let them slip through the cracks. This is where a robust CRM system and regular process reviews matter.
Avoiding the Biggest Lead Generation Myths
Here’s the truth: No one knows everything about marketing. Relying on assumptions or sticking rigidly to “proven” strategies can leave you blind to what your data is actually telling you. Always be willing to test, pivot, and requalify your approach based on real results.
"Every good plan is great until you actually have to do it... Don’t be married to your idea so much that you are blind to the results."
Action Steps for Improving Lead Quality
- Define clear MQL/SQL criteria that match your ideal customer.
- Include secondary and tertiary audiences—don’t overlook gift-buyers or adjacent markets.
- Regularly review your campaigns and customer feedback for shifts in lead quality.
- Align sales and marketing, with continuous feedback to improve qualification and close rates.
- Leverage automation (email nurturing, remarketing funnels, CRM systems) to catch and convert more prospects.
- Stay open-minded and data-driven, ready to learn and adapt.
Identify and communicate specific reasons for rejected leads. Incorporate live sales feedback into marketing qualification. Use nurture campaigns (email, remarketing, content) to keep long-cycle or “not now” leads engaged. Build regular debrief processes to spot gaps in qualification, messaging, and targeting.
This framework can be used by any digital marketing agency, marketing consultant, ppc agency, seo services provider, content marketing services firm, or web development agency looking to improve their pipeline and drive real ROI for their clients.

Jason Atakhanov
July 15, 2025
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